The following entry can be seen in openfire db, if dropping this record and restarting openfire issue gets solved. Overview Blog. Created by Former user Deleted. Last updated: Dec 31, December release for is Minimum hardware requirements Pentium 4 or Xeon processor 2.
Click the Add query metadata button. To verify that the MongoDB replica contains the unique read tags, run in the command line: mongo rs. We recommend the 64 bit installation in most cases. Press Enter at the boot screen below to begin the openUC installation.
Set a static IPv4 address with the corresponding networking information and click OK. In certain situations an warning of the use of indicated storage devices will be displayed. Select the language to be used during the installation. Select the keyboard layout to be used. Select the timezone to be used. Set a root password. Login to the system as root with the password you provided earlier and continue on to the Configure of openUC.
Error: Package: pymongo- 2. Removing: python-bson- 2. Updated By: python-bson- 2. Available: python-bson- 2. You could try using --skip-broken to work around the problem. DO NOT run yum update --skip-broken to proceed. This script has been invaluable at sites where remote monitoring and notification are needed.
Recommend restoring this script to production code so it can be maintained. This was re-added with the re-add of sipXtools. In A new option was added under the drop down that includes the release codes and the available option. This new item called "log off". When the supervisor selects this new option, Reach will forcefully log the agent off and the agent will receive a message indicating that in their agent portal e.
This will allow the user to set it's personal voicemail prompts language. This option will specify the language used by the conference prompts menu. UC Changing user voicemail greeting is not reflected in sipxconfig-audit. Enhancement to have any altered configuration item within the webui annotated at least with a timestamp and username in sipxconfig-audit. This service requires at least one network queue in the cluster.
To enable the SAA services follow these steps: 1. Under Servers and Roles, click Telephony services. Select the check box corresponding to the Shared Appearance Agent service.
If Network Queue and Network Queue DB weren't previously enabled, this will be indicated as a dependency with a red highlight on the service. Enable them by selecting their corresponding check boxes.
UW Groups should remain as they were left Enhancement to have user groups in contacts remain open if left open and closed if left closed upon navigating away from Contacts. UW Unable to search a contact by phone number Enhancement to allow a user to search for a user based on their extension. In Unite Search bar enter an extension now to lookup a user.
UW Missing Personal Attendant settings Enhancement to add the following missing functionality from the old user portal: 1. Override language - Check this box to override the default Auto-Attendant language chosen by the administrator. Change language - The language used by the Auto-Attendant if the Override field is selected above. Play default voicemail option - If enabled default prompt 'When you are finished, press 1 for more options. To reach the operator.
UW Move bottom bar functionality to top bar Enhancement to move the bottom bar menu, search, dialpad to the top bar profile bar to be more inline with other mobile and desktop applications.
XX sipXevent WebSocket should listen for voicemail events Enhancement so that voicemail events are now generated by the IVR component, in order to avoid system pooling that clients have to perform in order to get real-time information.
XX Allow sipXcallqueue calls to agents to follow call forwarding Enhancement for a new feature for CallQueue that allows a call rining an agent to follow the user's call forwarding settings.
When enabled, administrators can enable the feature by selecting the new Follow Call Forwarding option. Under the Servers and Roles tab click Telephony Services. Check the check box corresponding to the Call Queue beta feature and click Apply. Under the Call Queue tab, click Agents. Click Add Agent. Select the Follow Call Forwarding and other required details and click Apply. XX Port merge-logs and sipx-trace to What was trying to be looked up.
XX Update Freeswitch to current stable release The Freeswitch server has been upgraded to version 1. Previously, the supported version was 1. Also, Hazelcast was upgraded to version 3. Previously, the supported version was 2.
XX Move openfire configuration to mongodb Enhancement to the Openfire Mongo Sync plugin, until now an eZuce proprietary feature, has been moved to the open source project sipXecs. This plugin allows Openfire to collect data directly from the underlying MongoDB database.
XX Spring framework update The Spring Framework has been upgraded as follows: -upgraded spring core, beans, context, AOP, expression to latest release 4. The new versions allows you to create modern client web modules for sipXecs.
Previously, the system used Java 6. Note that the Jetty dep 5. XX Upgrade Jetty to latest 9. In support of this upgrade, the following changes have been performed: -upgraded jasper-compiler and the jasper-runtime to 5. Previously, the system used Jetty 5. This upgrade has been performed to expose postFlush event handling mechanism org. Adjust plugin for e work that may cause issues with it. There are still a number of issues with plugin identified by QA. XX Create 3 new user record fields Three new fields named Custom1, Custom2 and Custom3 have been added to allow administrators to add any additional data about the user.
Also, they can be exported and imported in the CSV format. Click on a user name. The new fields are under the Identification section. Note that the field is not displayed if the environment does not have any regions.
XX Under Type drop-down menu options are not sorted alphabetically The Type drop down under the History section of the System Audit page has been improved and now displays the options in alphabetical order, to help users improve productivity. XX Remove Encrypted Communication service Enhancement to remove the Encrypted Communication service has become obsolete and has been removed from the user interface. Starting with XX New This ensures that new alarms are displayed int the log history, snmptrapd.
XX Add support for Polycom firmware 4. This caused the system to generate a Not implemented error message when a SIP request of the non-invite type was sent to a user that was not logged in the system. Now, the system correctly sends the user not found error message. All the previous features are still available. You can now configure the Parking service on multiple nodes. XX Request to track config changes Enhancement to allow the ability to track config changes on the system.
This page will replace the Login History page already available in the system. Previously, the following error and error messages were generated by the proxy: T Phone and server times seem to be correct. Now, the user can not just log in his IM client, but he can correctly see other users in the group and they can view the user.
UC Send profiles required for user changes Fixed an issue that caused a send profiles to be performed to pick up user changes. This occurred in a HA environment, and using a partition that has been previously restarted. Now, the delay decreased from almost 10 to maximum seconds for the first call and no delay for the rest of the calls. UC Error returned ,with no other explanation, when configuring databases intermitent Fixed an issue that was displayed while a database operation was in progress that showed a Error is returned with no other explanation of what went wrong.
This was happening when removing databases, clicking Add to Config, or Start buttons. UC Calls downtime in a partitioned region after a 30 minutes server idle time Fixed an issue where after a region was partitioned from the global system for 30 minutes calls between phones in the partitioned region would be delayed for 5 minutes.
Reverted a mongo driver change to resolve the problem. There is still a delay of 10 to 13 seconds while the driver tries to contact the global database. Recommend waiting on use of Regions until Mongo and Mongo drivers are updated to Mongo 4. UC Music on Hold rule present twice in mappingrules.
Removed Encrypted Communication service as its use is no longer required. Restarting the servers resolved the issue. Resolution is for MWI service to more gracefully handle MongoDB outages by issuing a Internal Server Error when there is a MongoDB issue, and try to reconnect in the event of being disconnected from MongoDB UC Different e locations in UI and mongo for a phone coming from a deleted phone group Fixed an issue where that if in the Admin GUI the phone location value was set correctly by a group, if that group was deleted the phone group location was retained for the Polycom phone.
UC Reach reports exported to Excel have additional columns and rows Fixed an issue with the exported Reach report to Excel format. There were a lot of extra columns and the header line is in the exported file multiple times.
The fix will: 1. This now gets converted to a sip-uri assuming that the local domain is known. Transport layer will add a new request property to the request with tel-uri headers. When responses are received, Transaction::handleOutgoing will check if the transaction request has any of these parameters and rewrite the sip-uri to its tel-uri form.
UC With regions, phones lose registrations for a short time intermittently Fixed an issue with regional server where the phones would lose registration for a very short time at random times. The Polycom phone display will show the line is not registered, but the line actually just looses the registration for a very short time. It just takes the Polycom longer to refresh. Note: Recommend setting Polycom phones to TCP signaling and shorten registration interval to seconds to shorten the Polycom refresh.
UC Forwarded voicemails cannot be listen in old portal Fix an issue where a forwarded voicemail with comment the old user portal would play only the comment and not the entire message. UC Dial plan for handling blind transfers from FS incorrect Fix to freeswitch dial plan to properly handle blind transfers coming from freeswitch.
UC Automatically save lowercase no matter if in LDAP is with upercase letters or not Fixed an issue caused by customers using mixed case in Active Directory for usernames.
For auth purposes in openUC we should only store auth account name as lower case. If the client does not receive a "pong" within an appropriate amount of time, it considers the flow failed. Note: Sending a CRLF over a connection-oriented transport is backwards compatible because of requirements in Section 7. UC 4. UC Hotelling slows down import Fixed an issue where if hotelling feature was enabled, then on EVERY user save a user directory generation was performed.
UC When named is down, incoming trasactions are stuck in trying Fixed an issue caused by shutting down named on a node, then placing call through that proxy. The phone would get back Trying from proxy then proxy cannot locate a registrar to send invite to. This would cause the transaction to hang there in Proxy queue. Proxy should not send back Trying in such case but a Request Timeout error so phone would know to try another proxy in HA in These were getting truncated by the Unite Web application.
This results in a file not found error. UW Audio bar is not refreshed when deleting a VM Fixed an issue that was caused by deleting a message while it is being played, the next message takes the place of the deleted one, but the audio bar is still playing Steps to reproduce: Click to play a voice message.
While the message is still playing, press the delete button. UW User Password Change does not allow for all characters allowed by openUC Fix to allow user password change in Settings to allow user to utilize symbols in password. Input field should match what is allowed by openUC. Fixes to minimize differences in interaction using the webchat between desktop, mobile and tablet browsers. Mongo cannot resolve peers and cannot establish connections to other hosts in the cluster 4.
Time passes and the configuration cannot be generated as Mongo is read only 5. Both scenarios are the result of the network interface config not being managed by openUC. The proposed fixes were: 1. My recommendation would be to take this approach. We need to investigate why this happened. XX OpenFire restarts on nearly every configuration change Fixed an issue that caused the Openfire server to restart each time the administrator performed changes to the configuration This issue caused the incoming calls to be rejected.
Now, Openfire no longer automatically restarts when configurations are modified. XX When saving a phone onSave is triggered twice Fix to address when saving a phone either on create or on edit, the method onSave is called twice.
XX When saving a phone which is part of a group or groups, there will be multiple calls to onSave Fixed an issue that caused the system to send multiple requests to the onSave event when administrators saved or edited a phone that was part of a group, or multiple groups. Now, the snmp trap is sent correctly and alarms over the email are sent accordingly. XX Internal error when accessing Licensing tab after Restore on a different domain Fixed an issue that prevented the Licensing page from displaying the content and caused the system to generate an internal error.
This issue occurred when the licence used by the system was incorrect. Now, a job status error is still generated, but the Licensing page is correctly displayed.
Administrators can set transfer on a phone using three pages: 1. You can set the outbound proxy globally on the phone and particularly on each line. The value set on the line will override the value set globally. For example, for a phone with 4 lines and an outbound proxy set on the SIP server setting globally, but on line 4 there is a different outbound proxy, the first 3 lines will use the globally defined outbound proxy and the fourth line will use its own setting.
XX Up and down arrows not working when adding new call forwarding entries Fixed an issue with the Unite User Portal that prevented the up and down arrows next to the options on the Call Forwarding tab from being displayed. Now, the arrows are correctly displayed and allow users to add entries for the call forwarding options and or to change their order.
Now, the phone value always overrides the line value. XX Cannot access Conferencing page after deleting a server from cluster Fixed an issue that prevented access to the conferencing page when in an HA environment the administrator deleted from the cluster a server that had a conference bridge.
XX Scroll bar is missing in the Voicemails window Fixed an issue with the Unite User Portal that caused the Voicemails tab to be displayed without the scroll bar. The assessment was performed on a virtual machine with a 3. XX Offline messages transmitted with every new login Fixed an issue that caused the IM client to send users off-line messages from another user, each time the user logs in and logs out the IM client.
Now, the off-line message is only displayed only ince, when the user logs in the system. XX Users members of multiple groups can only see the first group in their contacts list Fixed an issue where users members of multiple groups can only see the first group in their contacts list, if the administrator previously changed the user groups.
XX Setting a custom status no longer works Fixed an issue with the Open Fire service that prevented users from viewing custom messages set by another user in the Pidgin IM client. XX Changing User Group name several times in a row not visible until openfire restart Fixed an issue with the Open Fire service that prevented the administrator from updating user group names in the IM client.
Thi sissue has been fixed by implementing a mechanism for HA where only one node processes MongoDB events. XX Overwriting users table through Import ". Import "users. Import for the 2'nd time the same file. This should overwrite the users table. Expected result: overwriting the users table should be done without errors.
The proxy now removes the user-provided P-Preferred-Identity header from any message it forwards. Previously they were processed as zero length reads and caused the SIP transport protocol to generate assertions if they the number of packets was higher than XX Extra LF in dhcpd. This issue occurred because of an extra line feed in the file. XX User cannot add comments to forwarded voicemail when mp3 used Fixed an issue that prevented users from adding comments to a forwarded voicemail when the system was set to MP3 encoding.
Now, then message is correctly forwarded with both the mp3 file and the new message added by the user. This has been implemented because we cannot proxy wss packets over httpd port with the current version of apache httpd server. XX Changing avatar will cause a lot of log messages to be sent The following changes have been performed to prevent the system from generating an unnecessary large number of log messages when users changed the avatar: -re-enabled avatar operations log listener, -removed unused caches, -removed Delete Avatar job, -removed MD5 verification of old and new avatar, -used VCardEventDispatcher.
This issue occurred in the Mongo registrar database when there was one registration for the same phone on two different regions, and consequently two different shard Ids. Now, the phone refreshes registration on the same shardId 0 in order not to lose registrations. To replicate this issue in your environment, follow these steps: 1. Click on a Polycom phone in the Phone column.
Perform one or several changes on the page an d then click the Apply button. The following error was generated: javax. ServletException: java. To review the changes follow these steps: 1. Click the Add new role button. XX Config does not start due to PolycomPhone null pointer exception when replicating Fixed an issue that caused the Phones page to fail and generate a Polycom Phone null pointer exception when performing the Send Profile action when the phone list contained a Polycom phone.
XX Location delete fails with internal error if no conference role enabled on that location Fixed an issue that caused the system to generate internal error messages when users deleted a location that did not have an enabled conference role. Now no errors are generated and locations are succesfully deleted. If a value is missing, it does not updates the user properties and the value already defined in siXecs is displayed. XX Resource list speed dials not updated on extension removal Fixed an issue affecting the SSS service that prevented the speed dial list from correctly updating when the administrator deleted a system extension that was part of a resource list speed dials of a user.
Now, when a user extension, conference room, park extension, or others are deleted, the speed dial list correctly contains with up to date information. XX sipXcallqueue selects random FS Server in cluster Fixed an issue that caused the sipXcallqueue server to select a random FreeSwitch instance in the cluster when a call queue is added to the system. Now, the call queue is automatically redirected to the local FreeSwitch.
XX Sipxrecording running on server where it is not enabled Fixed an issue that caused the sipxrecording process to start and use memory even though the process was stopped on the server. This issue occurred when running a sipp subscribe load test on one server part of a three nodes cluster. Now, the sipxrecording process only runs on the server where it's enabled.
XX sipXconfig should add hunt group extension as a param to all its contact Fixed an issue that caused the system to store hunt groups in the IM database as aliases.
Now, the system correctly stores hunt group extensions to the contact URI as a parameter using a new parameter called "callgroup". This issue occurred because the transport setting set in UI by the administrator was not correctly translated from. XX empty mp3 file created when voicemail set to mp3 and call hanged up before leaving message Fixed an issue that caused an exception to be generated when the mp3 file was set to Mp3 and the caller hanged up before leaving the message, thus preventing users from determining the call duration.
The issue occurred because the system was not performing disk clean up, thus the temporary messages were still kept on the disk. Download the iso corresponding to your hardware and write the image to a dvd. Upgrade from sipXecs 4. The pymongo package in our sipXecs repository is outdated and should be replaced with the differently named but newer version python-pymongo package from the EPEL repository.
Not all Updates previous to Update 8 have pymongo installed. If upon running yum update you encounter a message similar to:. As mentioned, the pymongo package in our openUC repository is outdated and should be replaced with the differently named but newer version python-pymongo package from the EPEL repository.
To do so, run the following commands:. Now, a query with a limited timeout can be specified by the administrator and the executions are correctly performed, thus allowing users to place calls continuously. XX -Fixed several issues that caused the system to incorrectly manage memory allocations.
UC - Fixed an issue that caused the OpenFire plugin to incorrectly manage memory allocations and generate out of memory java exceptions. This issue occured when a non-IM user was modified in the Administration Portal and when groups with thousands of users were updated. XX - Fixed an issue that caused slow performances when using the proxy and registrar plug-ins. This issue occurred because the proxy and registrar plug-ins were making separate queries to the MongoDB to retrieve required information.
Now, queries are made only once for each call and the results are sent to all plug-ins. XX - FreeSwitch processes are now running with a normal priority. Previously, the FreeSwitch process was assigned a higher priority than the proxy and occasionally caused the proxy to have insufficient resources to process calls.
XX - Fixed an issue that caused the garbage collector to stop working when processing a large number of transactions. This issue occurred because the garbage collector was only scheduled to function when the user-agent queue was empty.
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